Privacy Policy
Who we are
Our website address is: https://everwellpets.com.
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Everwell Pets LLC has a very simple Privacy Policy. We will respect your privacy and look after your information to the best of our ability. We won’t share it without your permission.
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What Type Of Information Do We Collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How Do We Collect Information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why Do We Collect This Information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How do you use cookies and other tracking tools?
We may use cookies to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive, and to provide you with a more personalized experience. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Certain features of the website require that you accept cookies in order to work properly.
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Essential:
We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
For example, they help protect your account from being accessed by anyone other than you to keep your information safe and secure.
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Third Party Cookies:
Some Cookies that have been set on our Site may not be related to or controlled by us. When you visit a page with content embedded from, for example, Twitter or Facebook, these service providers may set their own Cookies on your web browser. We do not control the use of these Cookies and cannot access them due to the way Cookies work, as Cookies can only be accessed by the party which originally set them. You should check the third party’s website for more information about these Cookies.
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User Access and Choice
Upon request EverwellPets.com will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by making the change on your member information page, or by contacting us at info@everwellpets.com. We will respond to your request to access within a reasonable timeframe.
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Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.